{"product_id":"policies-boundaries-sop-template-pack","title":"Policies, Boundaries \u0026 SOP Template Pack","description":"\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eYou're tired of clients who:\u003c\/p\u003e\n\u003cul class=\"[li_\u0026amp;]:mb-0 [li_\u0026amp;]:mt-1 [li_\u0026amp;]:gap-1 [\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\"\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003eChange their mind about texture after you've already ordered the hair\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003eWant to \"try it on first\" before paying the balance\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003eWear your unit to their event, then claim it's \"defective\" and demand a refund\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003eAsk for rush with 12 hours notice but won't pay the rush fee\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003eGhost you after booking, then reappear weeks later expecting you to still have their slot\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003ePick up their unit 3 weeks late without expecting to pay storage fees\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003eClaim shedding after they bleached the knots themselves\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003eFile chargebacks after posting themselves wearing your work all over Instagram\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eAnd you're exhausted from:\u003c\/p\u003e\n\u003cul class=\"[li_\u0026amp;]:mb-0 [li_\u0026amp;]:mt-1 [li_\u0026amp;]:gap-1 [\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\"\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003eFeeling guilty for enforcing boundaries\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003eOver-explaining your process to people who won't respect it anyway\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003eLosing money to refund requests, unpaid balances, and payment disputes\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003eStaying up late making units for people who don't even appreciate the work\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003eQuestioning whether you're being \"too strict\" or \"too mean\"\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003eYou need policies that actually protect you, not vague templates that leave you stranded when clients push back.\u003c\/strong\u003e\u003c\/p\u003e\n\u003chr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\"\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003eWHAT THIS IS:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eThe Policies, Boundaries \u0026amp; SOP Template Pack is a complete policy system built specifically for wig businesses, with the implementation guidance, enforcement scripts, and real-world scenarios you need to actually use them.\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eThis isn't just 10 policies you copy\/paste and hope for the best.\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-pre-wrap leading-[1.7]\"\u003eThis is a 60 page system that walks you through:\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-pre-wrap leading-[1.7]\"\u003e✅ What policies to implement (10 core policies covering payment, refunds, timelines, revisions, pickups, and client behavior)\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-pre-wrap leading-[1.7]\"\u003e✅ Where to put them (Instagram Highlights, website, order confirmations, invoices, ALL wig business specific) \u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-pre-wrap leading-[1.7]\"\u003e✅ How to make them legally binding (checkboxes, written confirmation, payment = agreement)\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-pre-wrap leading-[1.7]\"\u003e✅ What to say when clients violate them (10 real wig scenarios with step-by-step responses)\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-pre-wrap leading-[1.7]\"\u003e✅ How to spot problem clients before taking their money (10 wig-specific red flags)\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-pre-wrap leading-[1.7]\"\u003e✅ Exactly what to say in 25+ difficult situations (copy\/paste scripts you can use immediately)\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003eEvery section is written for wig makers, using wig industry language, addressing situations wig makers actually face.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eNot generic \"service business\" templates. Not vague legal jargon. Real policies for real wig business problems.\u003c\/p\u003e\n\u003chr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\"\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003eWHAT'S INCLUDED:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003ePART 1: GETTING STARTED\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003ePART 2: THE 10 CORE POLICIES (Ready to Customize)\u003c\/strong\u003e\u003c\/p\u003e\n\u003col class=\"[li_\u0026amp;]:mb-0 [li_\u0026amp;]:mt-1 [li_\u0026amp;]:gap-1 [\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-decimal flex flex-col gap-1 pl-8 mb-3\"\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003ePayment Policy\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003eRefund \u0026amp; Cancellation Policy\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003eTurnaround Time Policy\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003eRush Order Policy\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003eChange \u0026amp; Revision Policy\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003eClient Communication Policy\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003eLate Pickup \u0026amp; Storage Policy\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003eClient Responsibility Policy\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003eProfessional Respect Policy\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003eAgreement Acknowledgment\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003ePART 3: IMPLEMENTATION \u0026amp; ENFORCEMENT (This Is Where the Real Value Is)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003eComplete Implementation Guide for Wig Businesses\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003e10 Real-World Wig Scenarios with Step-by-Step Responses\u003c\/strong\u003e Exactly what to say when:\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eEach scenario includes: what happened, why it's a problem, your exact response, what to do if they escalate, and how to prevent it next time.\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003e10 Wig-Specific Client Red Flags\u003c\/strong\u003e Learn to spot problem clients before taking their money:\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eFor each red flag: what it sounds like, why it's a problem, what to say, and when to decline the client.\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003e25+ Difficult Client Response Library (Copy\/Paste Scripts)\u003c\/strong\u003e Organized by category with wig-specific language.\u003c\/p\u003e\n\u003cul class=\"[li_\u0026amp;]:mb-0 [li_\u0026amp;]:mt-1 [li_\u0026amp;]:gap-1 [\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\"\u003e\u003c\/ul\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eEach script is ready to copy\/paste into Instagram DMs, text, or email.\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003ePART 4: TOOLS \u0026amp; RESOURCES\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003ePolicy Audit Worksheet\u003c\/strong\u003e Self-assessment with 35 yes\/no questions across 5 sections.\u003c\/p\u003e\n\u003cul class=\"[li_\u0026amp;]:mb-0 [li_\u0026amp;]:mt-1 [li_\u0026amp;]:gap-1 [\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\"\u003e\u003c\/ul\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003e30-Day Policy Implementation Plan\u003c\/strong\u003e Don't implement everything at once. Follow this phased rollout:\u003cstrong\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eIncludes daily checklists, troubleshooting tips, and ongoing maintenance guidance.\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003eFinal Reminders\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul class=\"[li_\u0026amp;]:mb-0 [li_\u0026amp;]:mt-1 [li_\u0026amp;]:gap-1 [\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\"\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003eStructure is not rude. Boundaries are not unprofessional.\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003eThese policies protect both you AND your clients.\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003eImplement once. Enforce always.\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003eYou deserve respect, payment, and peace.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\"\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003eWHO THIS IS FOR:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-pre-wrap leading-[1.7]\"\u003e✅ Wig makers who are tired of difficult clients taking advantage\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-pre-wrap leading-[1.7]\"\u003e✅ Wig makers who want to stop negotiating and over-explaining\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-pre-wrap leading-[1.7]\"\u003e✅ Wig makers who've been burned by chargebacks, unpaid balances, or refund requests\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-pre-wrap leading-[1.7]\"\u003e✅ Wig makers who want professional policies but don't know where to start\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-pre-wrap leading-[1.7]\"\u003e✅ Wig makers who are ready to protect their business and their peace\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003eWHO THIS IS NOT FOR:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-pre-wrap leading-[1.7]\"\u003e❌ Wig makers who think \"the customer is always right\" (they're not)\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-pre-wrap leading-[1.7]\"\u003e❌ Wig makers who are afraid to set boundaries\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-pre-wrap leading-[1.7]\"\u003e❌ Wig makers who make exceptions \"just this once\" and wonder why clients keep pushing\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-pre-wrap leading-[1.7]\"\u003e❌ Wig makers who want their clients to like them more than they want to protect their business\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003eFORMAT:\u003c\/strong\u003e Microsoft Word (.docx) – fully editable so you can customize to your business\u003c\/p\u003e\n\u003chr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\"\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003eTHE BOTTOM LINE:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eYou're not being mean by having policies. You're being a business owner.\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eClear expectations prevent misunderstandings, disputes, and disappointment.\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eYour business. Your rules.\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003eStop letting difficult clients run your business. Start letting your policies do the talking.\u003c\/strong\u003e\u003c\/p\u003e\n\u003chr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\"\u003e\n\u003ch2 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\"\u003eREFUND POLICY\u003c\/h2\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eDue to the instant-access digital nature of this product, all sales are final.\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003ePlease review the product description carefully before purchasing.\u003c\/p\u003e","brand":"The School of Wigs","offers":[{"title":"Default Title","offer_id":45758506729645,"sku":null,"price":47.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0534\/9815\/1085\/files\/2_aa7e5f89-6d20-42dc-9cdc-76889877fb86.png?v=1771962238","url":"https:\/\/theschoolofwigs.com\/products\/policies-boundaries-sop-template-pack","provider":"The School of Wigs","version":"1.0","type":"link"}